Oracle ERP Staffing for Process Control Leader
Executive Summary
Oracle Excellence
A global industrial controls company embarked on a multi-country Oracle EBS to Fusion Cloud transformation, aiming to unify finance, procurement, and manufacturing processes. Synaptron was engaged by their System Integrator (SI) partner to provide specialized Oracle ERP consultants across functional, technical, and reporting tracks.
Through this engagement, Synaptron delivered:
10+ Oracle consultants onboarded across 5 global sites
Seamless rollout across 4 entities in India, UAE, and North America
Accelerated UAT cycles with 100% test coverage for 6 business streams
Stabilized Fusion Cloud go-live with zero critical post-cutover incidents
This case reinforced Synaptron’s strength in ERP staffing for global rollouts, especially within complex, engineer-to-order and discrete manufacturing environments.
Challenge
Oracle ERP Program Under Tight Timelines, With Global Scope
The client’s ERP program had aggressive goals:
Migration from Oracle EBS 12.1 to Fusion Cloud
Process Alignment with Global Templates and Local Compliance
9-Month Rollout with UAT, CRs, and Data Migration
Cross-Time Zone Support for Diverse Business Units
Rapid Staffing with Oracle-Experienced Resources
The SI partner brought in Synaptron to own key roles in delivery, testing, and post-go-live support across tracks.
Solution
Rapid Deployment of Oracle Functional and Technical Consultants by Synaptron
Synaptron worked closely with the SI and client PMO to augment delivery across Fusion Financials, SCM, Manufacturing, and Technical Development. Resources were deployed onsite and remotely across India, Dubai, and the U.S.
Key Roles Delivered by Synaptron:
Oracle Financials (Fusion + EBS)
- GL, AP, AR, FA consultants configured new ledgers, tax setups, multi-currency postings, and intercompany logic
- Led mapping of old CoA to new Fusion structure; supported reconciliation and cutover planning
Oracle Procurement & Inventory
- Configured iProcurement flows, catalog-based purchasing, and India GST taxation logic
- Implemented consigned inventory and drop-shipment flows for UAE plant
Oracle Manufacturing & Projects
- Functional consultants supported discrete job-based manufacturing setups, BOM validation, and WIP costing
- Assisted in setting up project accounting and capital project tracking for engineering-led orders
Technical Consultants (OTBI, BI Publisher, Integrations)
- Developed outbound interfaces to legacy MES and engineering PLM tools
- Built BI Publisher reports (PO, invoice, asset register) and OTBI dashboards for CFO and operations
Testers and Post-Go-Live Support Analysts
- Delivered complete UAT script packs across modules
- Supported go-live triage, user queries, and configuration fine-tuning
Outcome
On-Time, On-Budget Oracle ERP Go-Live Across Regions
Synaptron’s staffing and delivery support helped ensure:
- Go-Live for 4 Global Entities Within 9 Months
- 100% UAT Coverage and defect resolution within SLA windows
- Zero Critical Issues Post-Go-Live, with over 200 tickets handled in the first month
- Strong Business Satisfaction Scores, especially from finance and procurement heads
- Long-Term Support Pool retained for stabilization and enhancement needs
Future
Long-Term ERP Support and Analytics Enablement
Synaptron continues to support the client via its SI partner in:
- Fusion Enhancements and Workflow Automation (e.g., email-based PO approvals, payment alerts)
- Integrating Oracle ERP with global MES and CRM systems
- Deploying additional BI modules for engineering cost rollups and demand analytics
- Providing shared Oracle support pool under AMS with flexible ticket-based model